Terms of service

Rondix · 3 Nov 2026

These terms apply to the organization using Rondix (the "customer") and everyone using the customer's accounts. Using the service means you accept them.

The service

  • Rondix is an app for inspections, audits, reports and corrective actions. Each customer has its own "site"; each site's data is kept separate.
  • We may improve or add features at any time, without removing anything essential from a plan a customer has already paid for during that period.

Accounts

  • The site's administrators create and manage their staff accounts and are responsible for how those accounts are used.
  • Don't share accounts, keep passwords secret, and tell us straight away if you think someone has used an account without permission.

Trial, plans and payment

  • A new site has a free 14-day trial. After that a plan is needed to keep using it. Prices and limits (number of accounts, photo storage) follow the agreed plan.
  • When a plan ends the site keeps working for 7 more days, then is locked until it is renewed.
  • Cancelling or switching a site off does not delete its data straight away. Subscribe again and everything is back.

Customer data

  • Inspection results, photos and reports belong to the customer. We use them only to provide the service and never sell or share them.
  • The platform operator does not look at a site's results and reports unless the customer asks for help and allows it.
  • Customers can export a backup in the app and can ask us to delete all of a site's data. See the privacy policy for details.

Not allowed

  • Using the service unlawfully, trying to reach another site's data, attacking or disrupting the system, or sending e-mail people don't want.
  • If this happens we may suspend the site or account.

Availability and liability

  • We work to keep the service available and back it up regularly, but can't promise it will never be interrupted.
  • Rondix helps record inspections. It does not replace the customer's own responsibility for safety, legal or standards compliance.
  • As far as the law allows, our total liability is limited to the fees the customer paid in the 12 months before the event.

Changes

  • We may update these terms and will tell site administrators in advance about important changes.
  • These terms are governed by Thai law.

Contact: safetyhub.reports@gmail.com

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